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Because information is at the center of our business, we're keenly aware of how valuable and vulnerable personal information can be. We adhere to strict guidelines for online marketing and privacy—whether it pertains to practices on our own website, or to data-driven programs and projects in which we participate with a client organization.

We never collect or use information about you without your express permission. In fact, the only way we capture information is through voluntary electronic forms—and we don't share this data with any outside parties.

To discuss your questions, concerns or suggestions about online privacy issues at DMS, please contact us at privacy@database-marketing.com. To unsubscribe from future informational emails, please send a message to unsubscribe@database-marketing.com.

European Union Safe Harbor Data Management Policy

Database Marketing Solutions participates in the Safe Harbor Privacy Framework as set forth by the United States Department of Commerce.

DMS engages in the processing and storage of selected customer and marketing related information on behalf of our European Union (EU) clients. This may include personal information such as contact detail or data used for the management of the EU client’s business. DMS does not sell, rent or lease the data obtained from these clients. Each EU client recognizes and agrees to “ownership” of the data protected by the safe harbor framework. This means that our EU clients are responsible for complying with the data protection legislation in the applicable EU Member State before transferring their customer data from the EU to US. This ensures that the data subjects have been provided with the proper Choice regarding how their personal information may be used. DMS, therefore, as a data processor on behalf of EU clients, is not required to apply other Safe Harbor Principles to the personal information received from the client.

DMS expressly follows EU client direction or as required by law when processing data. Any information identified as sensitive by EU clients will be treated accordingly.

DMS uses a variety of industry standard security technologies and procedures to safeguard personal information from loss, unauthorized access, misuse, alteration, disclosure or destruction. DMS maintains personal information on secure systems within a controlled facility. Only authorized persons with a specific business purpose for maintaining and processing personal information and data have access to the data stored by DMS on behalf of EU clients.

As part of our participation in Safe Harbor, we have agreed to the Direct Marketing Association Party Dispute Resolution process for disputes relating to our compliance with the Safe Harbor Privacy Principles. If you have any complaints regarding our compliance with the Safe Harbor framework, first contact DMS at privacy@database-marketing.com. Dispute resolution will be conducted in English.

If contacting us does not bring resolution, you may file your complaint with the Direct Marketing Association.

Web Address:  http://www.the-dma.org/safeharbor/consumers
E-mail Address:  safeharbor@the-dma.org
Mailing Address: Safe Harbor Line
Direct Marketing Association
1615 L Street, NW, Suite 1100
Washington, DC 20036
Fax Number: 202-955-0085
Phone Number: 202-861-2410

1999 South Bascom Avenue
Suite 1030,
Campbell, CA 95008

408-399-5075